Since 1990 Potnline has designed and delivered large and small community engagement programs. Design of programs involves several steps:

• building an inventory of who should be involved and their capacity to participate;

• facilitation of community reference groups and Taskforce operation;

• communication and Information-sharing between scientists, regulators and other stakeholders;

• techniques to best explore options and develop agreed ways forward.

Potnline has delivered community engagement projects in her consultancy work and her community work as president of the West End Community Association, working for sustainable urban development in inner city Brisbane.

Lessons from Cyclone Larry
Facilitating Dialogue Across Different Interests
FNQ NRM Regional Body

"This one-day workshop worked with agency scientists and community experts to generate insights about Larry's impact on the Wet Tropics environment and lessons learnt about managing the impacts on the environment from the clean up operations. An action plan was agreed by the participants to address the core issues and lessons identified."
Penny Scott, FNQ NRM Limited.


Communication Strategy, Oxley Creek Greenfield Development Area
Water Resources
Brisbane City Council
The design and facilitation of the communication processes for this major Brisbane development site involved identifying key stakeholders and their interests, developing project fact sheets and obtaining community views through the Oxley Creek Water Festival and an Open Day at Pallara State School. The result was an agreed way forward for different interest groups to participate in plans prepared by Council and the development industry. 
Barry Ball, Water Resources.


Capacity Assessment and Strategy for Western Catchments
NRM Plan in Southeast Queensland
Western Catchments Regional Body, Queensland (with SKM, Brisbane)


Rehabilitating Oxley Creek - the Master Plan
Design and Delivery of the Stakeholder Engagement Strategy
Brisbane City Council


The River Stories Engagement Strategy
Brisbane River Restoration Project
Department of Natural Resources and Management
Extensive community engagement with the farming communities of the upper Brisbane catchment was undertaken by listening to local stories about the river, its processes and its social and economic significance to people over time.


The Science Roadshow for South-East Queensland Waterways
Healthy Waterways Program
Moreton Bay Waterways and Catchment Partnership